Privacy Policy

ZAB Sports Apparel ("we," "us," "our") operates this website and manufactures custom sportswear for customers worldwide. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide directly:

  • Name, email address, phone number, and shipping/billing address
  • Order details, including design specifications, artwork, and customization requirements you submit
  • Payment-related information you provide when arranging bank transfer, Wise, Western Union, Revolut, Remitly, or MoneyGram payment (we do not store your bank account credentials — payment is coordinated directly with you)
  • Messages you send us via our contact form, WhatsApp, or live chat

Information collected automatically:

  • Standard website usage data (pages visited, browser type, general location) via our e-commerce platform, Shopify
  • Cookies used for shopping cart and site functionality (standard for any Shopify-hosted store)

2. How We Use Your Information

  • To process and fulfill your custom manufacturing order, from quote through delivery
  • To communicate with you about your order via email, WhatsApp, or live chat
  • To respond to inquiries submitted through our contact form
  • To improve our website and services

3. Third-Party Tools We Use

We use the following third-party services, which may process your information as part of their function on our site:

  • Shopify — our e-commerce platform, which hosts the website and processes standard site data
  • Hulk Form Builder — powers our quote/contact request form
  • Dondy WhatsApp Chat Marketing — powers WhatsApp-based customer communication

We do not sell your personal information to third parties.

4. International Data Transfers

We are based in Sialkot, Pakistan, and serve customers internationally, including the European Union and United Kingdom. By using our services, you understand and consent that your information will be transferred to and processed in Pakistan. We take reasonable steps to protect your information consistent with this policy.

5. Data Retention

We retain your information for as long as necessary to fulfill your order, respond to your inquiries, and comply with our legal and tax obligations. We do not retain personal information longer than necessary for these purposes.

6. Your Rights

If you are located in the European Union or United Kingdom, you have the right to access, correct, delete, or receive a copy of your personal information, and the right to object to or restrict certain processing. You also have the right to lodge a complaint with your local data protection supervisory authority. To exercise any of these rights, contact us at contact@zabsportsapparel.com.

7. Contact Us

Questions about this policy can be sent to contact@zabsportsapparel.com or via WhatsApp at +92 309 8877039.